How will I know when my order ships?
You will receive an email when we ship your order. That shipping confirmation email will have your tracking number inside, so don’t throw it away. :-)
I’m worried about shipping costs and getting my folder in time; what should I do?
The least expensive choice is often USPS Media Mail but it is also slow, taking up to 8 work days to deliver in some cases.
Most of the time, USPS Priority Mail is faster (2-3 day delivery to USA destinations once shipped) than UPS Ground (3-4 days to west coast & up to 6 days to east coast destinations). Then again, UPS Ground is often the least expensive way to ship orders of 3 or more folders.
UPS offers faster service if you choose 2-Day or OverNight Delivery. Please note that we may not be able to ship your order the same day we receive it depending on what time of day we receive the order. If you have an urgent delivery need, please CALL 888-266-0731 so we can help!
* Customized folders must first work up the queue for embossing before shipping. Please see below.
How long will it take to receive my order?
Generally, plain folders (non-embossed) ship within 24 hours of when we receive your order, excepting weekends and holidays.
Please allow up to 2 weeks for embossed folders to ship, since we have to schedule type-setting and machine time. Of course, if we are less busy we will get your custom orders out to you more quickly.
How much does shipping cost?
There is an easy to use shipping estimator to the right on the shopping cart page. Add your products to the cart and then View Cart. Just "Add Info" under shipping, and it will automatically calculate shipping options. You can also see shipping options once you proceed to checkout. You will be able to see the costs of various delivery methods, and other carriers. You must first “place your item(s) in the cart” for it to work, since it calculates the weight of your shipment as well as the distance in order to give you the costs.